Online Payment System: Refund Policy

Online payments will not be issued as a cash refund. All refunds will be issued directly to your credit card.

Since your credit card information is not retained in our records, you may be contacted to provide information necessary to process your refund.

To get a refund, please contact the DES switchboard at (602) 252-0024 or toll free in the State of Arizona at 1-800-236-1475 for more information. You can also e-mail us for further information.